Reserve Rooms
In this page you can reserve a room, multiple rooms or the entire place by filling the form below.
Before using this form, please be sure to read the Terms & Conditions. If you just want to contact us, use the contact form instead.
Terms & Conditions
By filling and submitting this form, you agree to the following terms and conditions:
1. Reservation confirmation
Submitting this form does not guarantee an automatic reservation. We will review your request and send a follow-up email confirming availability for your selected date and specifications.
To formalize the booking, we will provide the required deposit amount and our bank account details. Please note that we do not use BankGiro; payments must be made via wire transfer using the provided IBAN.
The booking is considered officially confirmed only upon receipt of the deposit payment (or upon receiving a valid wire transfer receipt). The venue will be secured for your event only after this step.
2. Cancellation and no-show policy
Any modifications or cancellations must be requested at least 24 hours prior to the scheduled event time by contacting us via our website contact form. Please note that the initial deposit is strictly non-refundable.
If you cancel with less than 24 hours’ notice, or in the event of a no-show, you will be invoiced for the full remaining balance of the booking, as outlined in Section 3 (Payment Structure).
If Offline Café is forced to cancel or cannot host the booked event due to circumstances within the venue’s control, you will receive a full refund of all amounts paid.
3. Payment structure
To secure a booking, an initial booking fee (deposit) equal to 50% of the total cost is required. This deposit is non-refundable.
The remaining 50% balance will be invoiced the day after the event and must be paid within 14 days from the invoice date.
4. Final Guest Count
If the actual number of guests exceeds the confirmed number, we reserve the right, at our sole discretion, to either: (i) apply an additional fee for the extra guests, or (ii) refuse entry to any additional guests. Entry may be refused where accommodating additional guests would be incompatible with other reservations taking place at the venue, exceed the venue’s permitted capacity, or otherwise prevent compliance with applicable fire safety regulations or any other relevant laws or regulations.
5. Booking duration and overtime
The reservation has a scheduled start and end time, as agreed during the booking confirmation process. If no end time has been specified, the reservation will automatically be deemed to end at 22:00.
Guests are expected to vacate the venue by the agreed end time. Any unauthorized use of the venue beyond the scheduled end time may, at the venue’s sole discretion, be subject to an overtime fee, which will be included in the final invoice.
6. Food allergies.
Guests are kindly requested to inform us of any food allergies, severe intolerances, or specific dietary requirements at the time of booking. While we take the utmost care to prevent cross-contamination, advance notice allows us to best accommodate your needs safely.
7. Contacts and info
For any further assistance, questions, or adjustments to your reservation, please contact us through our contact form.